Neals Yard Remedies Reviews

Nealsyardremedies.com is a modern apothecary that offers a broad assortment of treatments, including skincare, bath & body products, aromatherapy, and supplements. The products are holistically grown and cultivated, utilizing the power of botanicals within its formulas. The brand is family-owned, sustainable, and animal-friendly. It is a certified carbon neutral brand and all products come packaged in reusable blue bottles. The brand also offers courses in aromatherapy. Some of the popular products include the Mother's Bath Oil, Mother's Balm, and Organic Pure Baby Oil. These products are part of the Organic Mother & Baby Collection, which is a popular choice for new moms. The collection provides a nourishing body care ritual to deeply replenish and relax, while also taking care of baby’s delicate skin. The brand is also known for its excellent customer service.

Neal's Yard Remedies has a return policy that allows customers to return any item in an unopened condition within 14 days of receipt. If an item arrives damaged, customers are asked to email a photo to show their advisors. Upon request, customers can send the item back to the company with the address provided by the advisor. However, shipping costs are only covered if there is a problem with the order. In such cases, a pre-paid returns label will be emailed to the customer's address. Refunds are completed within 10-14 days of receiving the returned package.

As for the shipping policy, it appears that the company does not offer a telephone order service, but their Customer Service team can guide customers through placing an order on their website. Customers will be notified when their order has been dispatched. Unfortunately, there is no specific information available about their shipping policy or delivery options. For more detailed information, customers are advised to contact Neal's Yard Remedies directly via email or phone.

Neal's Yard Remedies is a cosmetic shop that offers a broad assortment of treatments, including skincare, bath & body products, aromatherapy, and supplements. The brand is known for its sustainable and animal-friendly practices. They offer free shipping on orders over $50. They also have a Refer a Friend program where both parties can get 20% off their order. New customers receive a 15% discount on their first order when they sign up for the newsletter. Students can avail a 15% discount as well. They also have an outlet section on their website where selected products are offered with up to 60% off. The prices of some of their best sellers are as follows: Frankincense Intense™ Age-Defying Cream 50g is priced at £68.00, Wild Rose Beauty Balm 50g at £43.00, Organic Mother & Baby Collection at £48.00, Frankincense Nourishing Cream 50g at £35.00, and Goodnight Pillow Mist 45ml at £20.00. Please note that prices may vary and it's best to check the website for the most accurate and current prices.

Nealsyardremedies.com offers a variety of payment methods. These include Visa, Mastercard, Amex, Discover, Diners Club, Paypal, Shop Pay, Apple Pay, Google Pay, and Facebook Pay. The preferred payment method can be selected during the checkout process. For safety and security, validation and authorisation checks are completed during the checkout process in conjunction with the card issuer. This ensures a secure transaction for the customer. The website is considered safe to use, offering payment methods that allow customers to get their money back in case the merchant does not deliver or if the product has been damaged during transportation. However, it's important to note that no payment method guarantees a refund all the time. It's recommended to file a complaint in time and be aware of the limitations set by your credit card or payment methods.

Nealsyardremedies.com appears to be a trustworthy website. It has received an average to good trust score. The website is associated with Neal's Yard Remedies, a company that offers a broad assortment of treatments, including skincare, bath & body products, aromatherapy, and supplements. The company is known for its commitment to sustainability and animal-friendly practices. Customer reviews for Neal's Yard Remedies are generally positive, with the company scoring an excellent rating of 4.5 based on over 680 reviews. However, some customers have reported issues with order cancellations and refunds. Overall, it seems that Nealsyardremedies.com is legit and safe to use.

Yes, you can return unopened items within 14 days of receipt. To return an item, customers should follow the step-by-step guide provided by Neals Yard Remedies' Customer Service team. Customers should contact the team via email or phone to request a returns label if the return is due to an issue with their order.

You can access information about your orders by logging into your accounts.

Neals Yard Remedies aims to process all returns within 14 working days of receiving the returned package.

No, you cannot cancel or modify orders once they have been placed.

You can pay using Visa, Mastercard, Amex, Discover, Diners Club, Paypal, Shop Pay, Apple Pay, Google Pay, and Facebook Pay.